Transform Customer & employee experience

Infographic: field service redefined

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps

Adapting to customer demands in a connected world means empowering your people with tools that anticipate needs, unify communications, and deliver more.

How long before it’s a matter of catching up?

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Citizen-Experience-Image

Customer & employee experience

A focus on Citizen Experience drives public sector transformation

In recent times, providing a responsive and efficient service that meets citizens’ expectations has become a priority for public sectors […]

João Miguel Rodrigues

João Miguel Rodrigues

Integrated Marketing Manager

Three men in a casual meeting

Customer & employee experience

Webinar series: How to foster customer relationships at a critical time

Watch three episodes on-demand.

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

Teams Learning Guide for Primary and Secondary Education (K12)

Customer & employee experience

Teams Learning Guide for Primary and Secondary Education (K12)

Blended and hybrid learning – Discover how Microsoft Teams can enhance your teaching experience

Carla Gonzalez Fernandez

Carla Gonzalez Fernandez

Microsoft, Modern Work & Surface

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Education

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Read more 4 reasons Citrix and Windows Virtual Desktop are better together for education Innovation Read Time, 7 min.
4 reasons Citrix and Windows Virtual Desktop are better together for education
Educational institutions all over the world experience a huge transformation. We are all familiar with the impact of COVID-19 on […]

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Finance & Insurance

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Robotic Process Automation (RPA) saves customers millions of dollars with intelligent data extraction
How do you help customers quickly extract data from complex forms? RPA pioneer Blue Prism did it by using its […]
Read more Luxembourg Stock Exchange: building a transparent, agile and innovative cloud infrastructure Business optimization Read Time, 7 min.
Luxembourg Stock Exchange: building a transparent, agile and innovative cloud infrastructure
“We are proud to be the first financial institution in Luxembourg to migrate its entire financial core system to the […]

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Government

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Government agencies all over the world experience a huge transformation. Obviously, because of the COVID-19 pandemic the trend of remote […]
Read more How public health and social services can deliver better care with secure digital solutions Innovation Read Time, 2 min.
How public health and social services can deliver better care with secure digital solutions
The mission of Public Health and Social Services organisations is to provide the right services to the right citizens at […]

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Healthcare

Read more European Health Data Space aims to unleash the full potential of health data Data insights & intelligence Read Time, 3 min.
European Health Data Space aims to unleash the full potential of health data
Background A key challenge in healthcare today is that both patients and clinicians have difficulty accessing the health data they […]
Read more How international health care organizations are using bots to help fight COVID-19 Innovation Read Time, 1 min.
How international health care organizations are using bots to help fight COVID-19
Microsoft’s Healthcare Bot has become the cloud service of choice to handle the massive increase in calls to their healthcare […]

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Manufacturing

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Future society: The utility company turning up the heat with AI
One Swedish utility company is undergoing a journey in energy innovation―empowered by dynamic collaborations and AI technology. Frosty commutes from […]
Read more Van Oord eliminates manual processes to access real-time data and insight from any location Innovation Read Time, 6 min.
Van Oord eliminates manual processes to access real-time data and insight from any location
By taking advantage of cloud-based AI solutions, one of the world’s largest dredging fleets was able to enhance its processes, […]

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Retail

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Microsoft Cloud for Retail: Connect your customers, people, and data
Retailers have experienced times of tremendous uncertainty. It’s time to lean into change and thrive by becoming a resilient retailer […]
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Bell Food Group: Proving the benefits of digitalization through a Power Platform solution
“We expected a few drawings or designs to see what the product-tasting app would look like – but instead, they […]

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Customer Stories

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EPCOR provides maintenance, repair and overhaul services, including state-of-the-art test facilities for aircraft pneumatic components and Auxiliary Power Units (APU). […]

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Digital Transformation

Read more How to transform banking with Personetics’ revolutionary app Data insights & intelligence Read Time, 2 min.
How to transform banking with Personetics’ revolutionary app
A new generation of customers now expects much more from banking. The customer journey, not the product, needs to be […]

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Security & Privacy

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How a compliance programme can help you build a customer-focused culture
Addressing compliance mandates can take planning and communication. But a robust programme can ensure you’re prepared and ready for challenges […]

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Tips

Read more Microsoft Cloud for Retail: Connect your customers, people, and data Business optimization Read Time, 2 min.
Microsoft Cloud for Retail: Connect your customers, people, and data
Retailers have experienced times of tremendous uncertainty. It’s time to lean into change and thrive by becoming a resilient retailer […]

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